Intelligent marketing automation
for fast-paced teams
Freshmarketer powers your marketing lifecycle - freshworks NZ
Acquisition - Gain more qualified leads with conversion optimisation. Improve your website, optimise its performance and make the most of your traffic to drive more signups.
Retention - Prioritise long term profitability and improve your retention. Add more value for your customers, convert them into brand advocates, delight and retain them with powerful automation.
Engagement - Nurture your customer relationships with powerful email marketing. Design, develop and send captivating emails that are relevant, personalised and highly targeted.
IT service desk that's actually simple
Easy-to-use, simple-to-configure IT service desk solution in the cloud - freshworks NZ
Easy to use and set up - Freshservice's modern and intuitive UI requires minimal to no training and is customisable to IT and non-IT needs
Multi-channel support - Automate tasks and provide support for issues raised via email, self-service portal, phone, chat or in person
Gamify your service - Turn your service desk into a highly engaging and fun experience for your agents
Information at your fingertips - Maintain records of contracts, hardware, software and other assets, including all details from acquisition to expiry
Best rated mobile app - Leverage the best rated mobile service desk app for iOS and Android, and support your high impact employees who are on the road
Intuitive, feature-rich, affordable customer support software
Conversations made easier with streamlined support channel - freshworks NZ
Collaborations made stronger - Invite anyone - agents, colleagues or external business partners - to discuss and solve tickets through Freshconnect
Support made more automatic - These automations will help you eliminate repetitive tasks, organise your helpdesk and keep an eye on critical events
Answers made available faster - Compile tutorials or DIY guides for your customers so they get answers faster and can solve simple problems by themselves
Insights made more accessible - Monitor your teams easily and take data driven decisions to hit your support targets with customisable Team Dashboards