freshsales

freshsales

Your sales force needs a better CRM

Your team can now use AI-based lead scoring, built-in phone, email, activity capture and more - freshworks NZ

Use built-in phone and email - Make more calls, send targeted emails and get in touch with your prospects, in just a click

Find the best sales leads - Surface your high potential leads - those who exhibit sales-ready buying signals and behaviours

Have relevant conversations - Dive deep into a prospect's engagement level, get context and plan your conversations

Manage sales pipeline better - Easily track the progress of your deals - add tasks, set up meetings, send emails and make calls from the deal card

Get smarter with email - Stay on your toes with real-time alerts on email opens, link clicks and more

freshmarketer

freshmarketer

Intelligent marketing automation
for fast-paced teams

Freshmarketer powers your marketing lifecycle - freshworks NZ

Acquisition - Gain more qualified leads with conversion optimisation. Improve your website, optimise its performance and make the most of your traffic to drive more signups.

Retention - Prioritise long term profitability and improve your retention. Add more value for your customers, convert them into brand advocates, delight and retain them with powerful automation.

Engagement - Nurture your customer relationships with powerful email marketing. Design, develop and send captivating emails that are relevant, personalised and highly targeted.

freshservice

freshservice

IT service desk that's actually simple

Easy-to-use, simple-to-configure IT service desk solution in the cloud - freshworks NZ

Easy to use and set up - Freshservice's modern and intuitive UI requires minimal to no training and is customisable to IT and non-IT needs

Multi-channel support - Automate tasks and provide support for issues raised via email, self-service portal, phone, chat or in person

Gamify your service - Turn your service desk into a highly engaging and fun experience for your agents

Information at your fingertips - Maintain records of contracts, hardware, software and other assets, including all details from acquisition to expiry

Best rated mobile app - Leverage the best rated mobile service desk app for iOS and Android, and support your high impact employees who are on the road

freshdesk

freshdesk

Intuitive, feature-rich, affordable customer support software

Conversations made easier with streamlined support channel - freshworks NZ

Collaborations made stronger - Invite anyone - agents, colleagues or external business partners - to discuss and solve tickets through Freshconnect

Support made more automatic - These automations will help you eliminate repetitive tasks, organise your helpdesk and keep an eye on critical events

Answers made available faster - Compile tutorials or DIY guides for your customers so they get answers faster and can solve simple problems by themselves

Insights made more accessible - Monitor your teams easily and take data driven decisions to hit your support targets with customisable Team Dashboards